Sometimes I fail to comprehend the sheer scope of the retardation at Gamestop. I have quite a few friends that work at the store I frequent the most. Good people that I enjoy buying games from, discussing the faults of the industry, the latest gossip. All in good fun. But then they have to go and hire those ones that are just plain... well, you'll see what I mean.
I walked into Gamestop last night and put my grocery bag full of broken 360 components on the counter, handed Jayson the warranty and simply said "Red Ring". He nodded, checked the serials and went to grab me a new one. Once he came back I handed him a couple of games not worth keeping anymore and told him to use the money to get me a new warranty with it. Apparently they just don't offer protection for 360's anymore and I couldn't get a warranty.
"Alright" I said, "Put $10 down on Warhammer: Online CE, and the rest on the card, I'm gonna look around. Please watch over my new 360 for a bit."
He told me it was no problem and handed me the card. The whole process couldn't have been more smooth. A model employee. I walked around for a bit before settling on a messenger kit for the 360. Jason was busy, so I turned to the other one, he seemed harmless from the looks of him, but I just didn't like him for some reason. I spoke.
"Messenger kit please" I handed him the card. "And use whatever is left on my Warhammer preorder." I handed him the receipt showing the preorder. There was just enough money on the card to pay for the kit, and like 52 cents left after that for the preorder, not much, but I just wanted to zero out the card.
He smiled and grabbed the messenger kit. I smiled back politely.
"That will be $64, the card covers half, so you only owe $32"
Wait, what?
"$32 for the preorder, and $32 for the messenger kit."
"Christ no! Use the card to pay for the kit, then use whatever is left on the preorder!"
"But sir, that will only leave 52 cents for Warhammer."
"I know that, I just don't want a card with 52 fucking cents on it!"
After that he corrected it and tried to put the change on the preorder, but he just couldn't figure out how. So I told him to just toss it.
Next I told him to grab me my 360 so I could head home. He walked over and grabbed my old one in its bag.
"Here you are. Next please!"
"NO! The one in the BOX!"
He apologized, and Jason pointed him to my 360. He grabbed it, and rung it up...
"That will be $426"
At this point Jason must have seen the smoke billowing from my ears because he stepped in and handed me my stuff and I left.
That's all. Seeya
All About Me
- Noccy
- Waltham, Massachusetts, United States
- Height: 6'6" Weight: ~300 Hair: Brown/Blonde Eyes: Hazel Nationality: Irish/Italian Birthdate: March 11th 1986 Aspiration: To be a writer of decent reknown. Or at the very least, live my life in relative peace and harmony.
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2 comments:
I'll save you the tirade, since you know my stance on GS already.
All I'll say is, I pray each and every day that new, better chain will open someday and give GS what's coming to it.
If I had the money, I'd totally start a Beef Head Video franchise...
One should never jump to assumptions based on one occurrence. especially since GS themselves hamstring employees with a POS system where the POS stands for Piece of Shit.
But do go and jump and say how lame really, really old managers are...
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